FAQs

What forms of payment do you accept?

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Venmo, Paypal, Afterpay, and Shop Pay.

What is your discount policy?

To redeem discount, promotion code must be entered at checkout and is valid for one-time use only. Offer is not redeemable for cash or gift cards, nor is it valid toward previous purchases. Offer may not be combined with any other coupons, discounts, offers, or promotions. Offer valid on in-stock items only. No rain checks issued. Offer not valid for prior purchases.

What type of t-shirts do you print on?

Melanated Vibes™ apparel is unisex sizing, with the exception of our tanks, which are women's sizing. Our apparel is printed on Bella Canvas or Gildan unless otherwise stated.

What is your printing process?

We use direct to garment (DTG) printing which is a process of printing graphics directly onto apparel, giving our designs a distressed/vintage look. All inks used are water-based and eco-friendly. Colors can vary slightly depending on your screen settings. Please review our return and exchange policy before placing your order.

How should I care for my t-shirt?

Machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Try to avoid fabric softeners. Do not dry-clean.

You can tumble-dry on a low cycle, but hang-dry works best. Please be aware that drying your garment will cause the graphic to fade gradually over time. Just as a black colored garment will fade when dried, so will the graphic on your shirt. Avoid products that contain color safe bleach, stain lifter or Oxy Clean. These products contain chemicals that will lift color from your graphic causing it to fade.

When it comes to ironing, use cool iron inside-out. Don't iron the print.

When unpacking your new shirt or hoodie, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's a pre-treatment that helps the ink bond with the fabric, and without it, the ink would flake off the garment. Neither the residue nor the smell is permanent and both should go away after one wash. 

How long will it take for my order to arrive?

Most standard shipping orders are received within 8 - 12 business days of ordering. 

Our products are made especially for you as soon as you place an order. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!

What shipping method do you use?

Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail.

Do you ship internationally?

Not at this time but soon. 

What is your return policy?

All sales are final. Please review our return page for information on exchanges.

 

For additional information about MelanatedVibes.com, please contact us